What is a Virtual Phone Number?

A virtual phone number is a telephone number that is not tied to a physical phone line or location, but instead is hosted in the cloud and forwarded to another phone number, such as a personal cell phone or business line. It allows businesses to use a single phone number for multiple purposes, such as marketing campaigns, customer service, or sales, without revealing their personal phone number.
Virtual phone numbers can be customized with various features, including call routing, voicemail, and call recording, to enhance customer experience and streamline communication. They are particularly useful for businesses that operate remotely, have multiple locations, or need to track and analyze their marketing campaigns.